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CitiBank Recruiting


CitiBank Recruiting

Job Description
Brief Description of the
Citibank Nigeria Limited
Senior Country Operations
Job Purpose:
To develop, manage and co-ordinate
the operations and technology function under the direct supervision of the
Divisional Operations and Technology (O&T) Head for Sub Sahara Africa
Division and the CCO for Nigeria. To implement the O&T Strategy, short term
plans and objectives in line with the overall business plans by the function
chain and the Nigeria business. To provide leadership oversight for the O&T
Function in Nigeria. To promote and be the role model for the O&T
Principles. To develop Talent for Nigeria business and those who can take roles
outside country.
Key Responsibilities:
Develop and manage short-range Operations strategies and assist in developing
and managing long-range operations business strategies.
Manage and achieve Process, Systems, Customer service and related objectives in
line with policies to meet the needs of the business and customers.
Implement an effective O&T financial planning and control.
Manage human, processing and systems resources to maximize quality and quantity
of service while reducing cost.
Manage the short and long term career and development of all O&T staff.
Maintain effective partnership levels with all the function heads.
Establish, maintain and enhance communications with the all the business areas
to ensure the achievement of business objectives in general.
Manage the development of key systems and related staffing plans to evolve a
technologically advanced organization.
Recommend operations process to support new business initiatives and
co-ordinate the implementation with compliance and technology.
Ensure enhancement and maintenance of internal controls to reduce/control risks
and to improve standards.
Make quality service delivery an integral part of the culture.
Plan and manage bank premises to provide conductive work environment for staff
and service environment for our customers.
Development Value:
People management- complex organisation, direct and matrix management
Product and process knowledge in TTS,SFS Products, FICC products
Service management
Corporate finance
Outsource Management
Regulatory Management and Client services
Business Relationships:
Member of Country Management Committee (MANCOM), Branch Risk & Compliance
Committee (BRCC), Country Senior Personnel Policy (SHRC), Procurement Committee
and Asset and Liability Committee (ALCO).
Contacts with the Division Office in South Africa, Various contacts with EMEA
O&T seniors, Internal Audit in Country.
Regular contact with the Central
Bank, Auditors and contact with the tax authorities and other regulatory
Contact with customers to discuss and resolve operations issues. Partner with
Product and Coverage to provide solutions to customers.
Bachelor of Science degree (BSc Hons) or equivalent in Business or Quantitative
Master’s degree would be an added advantage.
Membership of relevant professional bodies e.g. ACIB
Knowledge / Experience:
Minimum of 10 years’ experience in Operations (Domestic & International)
management with at least 5 years at senior
management level covering:
Experience in Banking Operations: Treasury Operations, SFS Operations, Trade
Processing, Loan Operations, Account and System Maintenance, Records Management
and COB, Cash Management Operations, Control and Compliance, Experience in
managing multiple Operations & Technology Products, Technology Management
Skills, Project Management, Process Management, Outsource Governance Management
and Customer Services.
Skills / Competencies:
Good communication skills (oral & written), People Management skills,
Conflict and Priority Management, Strategic Thinking, Problem solving
Competencies, & Career development amongst others
How to apply:

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3 Comments on "CitiBank Recruiting"

Sort by:   newest | oldest | most voted

nawa oh well such is life.

Victor Ndah

every day recruitment

onyekwere prince



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